The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it.We have a 12 page management contract that we've added our real experiences to over the years, with the intent of protecting both us AND the landlord.

The horror stories really do get all the traction, so let me voice the opposite. 

Every time this market resets, foreclosures skyrocket, values plummet, vacancies go way up and rents go in the opposite direction.

Not to say the agent you worked with was in this situation, but a great agent should be able to read the opposite agent and situation, pick up the fact the seller was screwing you over, and react accordingly. 

My apologies for the confusion.I was able to find a quitclaim deed with the  propertie's legal description in my closing documents.As far as I can tell, I am discovering the legal descriptions and tax parcel numbers from both title companies match.However, the  tax assessor's office lists the opposite half of the address than my mortgage company has on file.My insurance company requires both sides of the duplex address to be listed on policy.I have still been unable to get in contact with the closing company from my refinance. 

While it sounds great on “paper” in reality it’s the total opposite.

If you stopped being angry and actually took the time to READ my response, you would have realized that I said the exact opposite i.e. you are being truthful and that OP should take your post into consideration.The part where I said, "At this stage of the game, you will see many folks flogging the turnkey property dog" and notice how you WERE NOT flogging the turnkey dog courtesy of your bad experiences. 

@Ashley Ernst we disagree with @Mike PaolucciWhile he could be right and this may be "normal", the opposite is too risky.You haven't shared enough details, but what are the chances the seller is a flipper or turnkey provider who threw the first applicant they got into the property just to make a sale happen?

Still a long way to go, but reading between the lines of this Colorado Sun article today, the opposition efforts seem to be working.

On the opposite side are investors I know who have never even seen their properties and done renovations.