@Jamie Brayton would you mind sharing some of your contacts you mentioned?

What should I do if my tenant isn't paying rent?""

Client rents that house and makes 1k monthly profit, plus has a really good paying job.

I would echo this, it is a great REIA and the best place to find local, like-minded individuals and resources. 

Is it better to sell, pay off mortgage and capital gains and take the cash to invest in another property or is it better to refi/ETO and take the cash to invest in another property?

You should be able to pay off the loan anytime during that period, without any sort of penalty.

paying mgt any landscape/snow/utilities?

However, aside from that, I couldn’t find much information about them, and the only online presence seems to be the wife’s LinkedIn profile (though I’ve never met her in person and am just going off her profile picture on Zillow).After submitting the application through Zillow, we attached our income (two months of pay stubs for each of us from our current jobs), work references, credit and criminal background, rental history, and the contact info for our current landlord (who just so happens to be my fiancé’s father).

The other 40% realizes it will cost a lot of time and effort to move and that they’ll likely be paying even more afterwards.

You can compromise without loosing good paying tenants if they pay on time.