Their communication is slow at best and you have to ask to speak with a person and hope they provide the Calendly link to schedule a time.  

I prefer larger crowds, but like you mentioned it wasn't all bad.The communication on where to go and what to do could have been better, but I still had an amazing time!

-What should my communication expectations be?

None of these changes were communicated until right before closing.

At one point I ran into a member of the Jake and Gino community at a local meetup and learned that he was able to purchase an apartment out of state without using only his money so I inquired about his experience and opened a line of communication.

In hindsight, I could have communicated better, so I’m sharing my experience for other hosts.Guest booked an 11-night stay.

BP is far better in that realm of how to actually communicate with folks..

He apologized for the lack of communication.

And if you are subscribed to a monitoring plan that includes cellular backup, your Base Station will still communicate with our cellular connection back-up."

I prefer to stay within the guidelines of communication practices outlined by each.