The other is a smaller operation which does a lot of business in the specific neighborhood the house is in.  

@Jacob HavlovickBigger Pockets is a great place to find a real estate tax accountant.A good real estate accountant can save you thousands of dollars by leveraging entity selection and formation, tax deductions, cost segregations, bonus depreciation and tax planning.I recommend finding an accountant who specializes in real estate taxation, business taxation, financial planning and tax planning.You may want to consider working with your accountant remotely to expand your options.I would also recommend looking for a accountant willing to work with you throughout the year.

Their entire business plan is wait a few days to come out, charge  deductible, go back to the office to order a part or two that will come in a day or two.

This is a very complicated business.

We made a lot of mistakes like working in the wrong order and doing work just to keep my employees busy.

It's running a business NOT renting a house.  

Is the mid term rental business that you have a 'rental arbitrage' business?

It will be extended, we'll see a reduction in regulations that hamper small businesses, and we'll see new regulations that help small businesses.

These are the people that can bring you good deals and advise you on the areas of Cleveland. 

Zoho is a great CRM for any business and is 100% customizable.