Of course, you should switch companies if you are unhappy with their services. 

Historically, full service management on the coast has been costly but in recent months management rates have come down and quality has improved.

Also, in order to get financing the lender wouldn’t allow SCI to dramatically overpay or they wouldn’t meet the debt service requirements.

These typically include services like renters insurance, HVAC filter delivery, pest control, and sometimes utility management.

My cousin is using one and likes it.Cell service is weak at our cabin PF so it would not work there.Might be good for a smaller house in an urban area with good cell service.

Risks: rates go down and you have to pay a prepay of 2 or 3 %; you have to sell and pay the prepay; rents decline & you can't make the payment like any other type of loan; cost upfront a little more than conventional; need to find experienced broker licensed in the state where subject property sits; servicers are bulldogs. 

Look for loans such as DSCR (Debt Service Coverage Ratio) loans. 4.

It really does depend on timing of being put in service, that bonus it qualifies for (if any) and the life cycle of the elements that can be advanced. 

Her RE Office put together a "Service Referral List".   

While their services may seem expensive, they can save you money by maximizing deductions and ensuring compliance with tax laws.