Fully agree that its not all about the numbers and that no spreadsheet should really dictate whether I buy a property or not.

I was wary of doing it at the time, but money dictated the decision. 

Personal situation and the specific deal will best dictate the course of action.

Those laws will dictate how this can be handled.For Illinois check this out https://www.nolo.com/legal-enc... 

I would say that regardless of the type of property (SFR, MFR) you are seeking for, the quality of the property and its residents will ultimately dictate the level of service you are going to get from your PM.

I guess i was just wondering if the listing agent violated some law or code of ethics that her license dictates of her.

The IRS now dictates 8 different separate components of the property.

But brokers represent either the seller  going to try to get them top dollar.. or the buyer going to try to get them the best deal and there fore beat up sellers on home inspection etc.. the market will dictate how it all flush's out.. 

You may consider adding something like this to your future leases.Also instruct your handyman to send you pictures when he sees something that might not be right.I would send a 7 day notice to cure (or what your local laws dictate).

When was the property sold(if it was sold).The answers to the above questions may dictate how it will be reported on the return.