@Filipe Pereira Do you, or anyone else, know if there's a way to prevent the back button from displaying?

I would contact the city, explain what happened, and see if they can't correct this individual's bad behavior.

I prefer not to display opinions that aren't my own on the forum, so Chris, let us know what you find out please!

Also, may be do a bit of "behavioral interviewing", like many companies do.

. - Since you're in the Big Apple, I'll use a local example for you - Bryant Park. http://www.bryantpark.org/about-us/press/20091019-cj.htmlIt's a battle of wills to change behavior and not always easy.

So, you do need to screen for behavior, as well.

Such behavior will not be tolerated here.In addition, we've locked 3 other NRU threads and pointed activity here.

It also give you recordings of your visitor's behaviors.

I agree with you that 3 messages seems like a small number to achieve a ban.But you do have to understand the reasoning behind the ban for repeated colleague requests using the exact same text in the message - very easy for a spammer to program that kind of behavior to happen automatically.My suggestion - insert the name of the person you are contacting in your colleague requests; that would make it very hard for multiple requests to be identical.  

The intrinsics, behavior, and performance of RV parks can vary across a wide spectrum.