@Tim Lewis thanks for the info, I actually moved to Cleveland so wanted to get a reputable pm for properties I already purchased.

So a ratings system based on service, cost and reputation is much needed for PMs. 

Please find someone else more reputable.

I knew I needed to become an expert in order to get the right investors and build my reputation.

Also same as any content created anywhere else: maintaining your reputation as an expert and attracting potential customers/clients/partners/lenders/etc.3.

They are putting around 25% -30% down and as long as you purchase in an area with a reputation for high occupancy and above average ADR's, along with choosing a management team that will market your home tirelessly, you can come out just fine. 

Customer reviews are the backbone of a company's reputation.

Moreover, Memphis has a supportive community for veterans, which could offer additional resources and networks to support your investment journey.Since you mentioned not wanting to handle property management yourself, there are reputable property management companies in Memphis that can handle those responsibilities, allowing you to enjoy the benefits of rental income without the day-to-day management tasks.Balancing the purchase of your primary residence with your investment goals is a prudent approach.

Not having the correct team and systems in place and totally damage your reputation as a property owner/manager, if your team (the maintenance company) does not have the same vision as you.Perhaps there is someone out there and if so . . .

You are paying for an agent's performance, reputation, and ultimately to get you the highest price without wasting anyones time.