If it gets to 77 or 78, that's a bonus.  

The exposure he got from this program is way more than he got from his experience working with me as an investor and Realtor.   

Also an agent closing multiple deals has a lot more exposure than one that is not, hence how they will have a larger database of buyers.

@Robert Rixer, I don't know how creative these are, as many are common plays:Valet TrashFencing in first floor yardsProviding washer and dryers for added rentReserved, Covered parkingTech PackagesInternet and Cable contracts, with reimbursementsPayment Plan rents, with small service charge (i.e. bill 1/4 rent each week)Reserved Rental cabanas at poolPrivate pool party rental optionGolf Simulator in clubhouse - fee basedOn site, self serve car wash (quarter feeder style)Charged group fitness/personal training servicesGame room in clubhouse with monthly subscription for tenants (Xbox, Playstation, etc)Changing out high maintenance grass for astro turf or lower maintenance/lower water use shrubberyBut ultimately, I think a lot of NOI increases come from deep dive into understanding EVERY expense and finding ways to minimize them, and/or no outsource them.Train maintenance team on basic HVAC and appliance repairs (find way to get them licensed as needed)Buy paint sprayers for faster, easier turns versus having to hire a contract painter, and possibly repaint whole unit each timeStandardize all finishes, so you can buy in bulk, everything from hinges and door knobs to cabinets, paint colors, and light fixtures.Potentially get leasing people onto lower base salary with higher bonus potentialBulk/bundled insurance across portfolio (even better at scale is to self insure)Regularly test sprinkler systems for leaks.Non-NOI, but benefit to you: partner with insurance agency to get referral kickbacks from your tenant base for renter insurance.  

Portfolio was lacking commercial exposure.

Bonus, get the points from Lowes or HomeDepot.

A bookkeeping professional will "translate" the PM's data into your master accounting platform each month so all of those transactions are accounted for.This allows you to see how your business(es) as a whole is doing financially in addition to how each property is doing.We actually catch a lot of mistakes doing this for our Clients as an added bonus. 

ERA is trying to start sending us small referral bonuses but they have not figured out their tracking yet.

Mainly it was kind of a bonus to us since we sold for  significantly more then we valued the portfolio at, and without an agent.  

@Monico LorenzanaThe types of units that attract long term tenants in multifamily are the townhome style units, and if they have garages, a big bonus.