Disclaimer:  This is a snarky and completely unhelpful, but true, response.Good luck trying to work out anything with WF that doesn't completely follow their scripts & procedures. 

Not one of those stiff, robotic and very procedural presentations but something that comes off as relaxed but very informative.

@Jose Diaz  Months ago which was the last time I gave advice on this, which was to think through on establishing a business entity, because the Investor had no equity to lose at that time and low down financing wouldn't be available to someone with an LLC , Realty Trust or Corp.a little guy from Detroit, who helps rescue dogs, and hadn't done a deal yet, told me I was crazy and an Ahole for that advice.I hope he's learned a little more by now...Anyway, at our MassRealEstate.net meetings I usually have an Attorney and encourage Investors to meet with them and PAY (discount for our members) for:a consultationa Review of the Contracts and Procedures they use.Then when they get into trouble, they have a resource to help defend their actions and the Contract.

The rest should be pretty easy to document procedures and train.Next comes the issue of implementation.

It does, however, recommend that they follow proper procedures.

Most of the profit you make in REI is when you purchase a property, turnkeys can offer cash flow, but rarely will they offer equity at purchase.I made a detailed post of my procedure here if your interested.

The surviving agents will truly facilitate the transaction by providing advice based on extensive knowledge; by completely understanding the real estate procedures, laws and regulations that govern transactions, and by having answers to problems arising in financing issues, title issues, legal issues, etc.  

What are the essential steps/procedures to comply with before closing ?

Follow the procedure to evict them, and if it comes down to it eviction is included in your taxes.

Second thought to consider: Laws and procedures in each area for eviction should it become necessary.