I could also lose my shirt because the business is in it's infancy and unproven.Conversely just like a stable apartment building with a base of tenants with good payment history I can count on a business that has showed xx profit and numbers for a very long time.

Suggest fixes i know of for barking dogs , such as classical music, comfort zone plug ins, thunder shirts...

We do not allow text as communication and phone calls are followed by a letter (that's the thing with the stamp Grin).

So take pics of the condition with date stamped then clean it and re rent it then fire your PM.

You will have a date stamp on all of the emails.  

You should have the front desk make the copies and when she bookkeeper makes the deposit - initially or stamp the copy with the date of the deposit.

“The ‘disparate impact’ standard is one of the most powerful tools we have to stamp out discrimination,” Castro said.

This is also time stamped.  

They have to have a job as well..We also don't consider food stamps as income....We may have the utilities on for viewings, but we shut it off the day before they move in..

If they don't honor it, they are in breach.I would write them a letter, with delivery confirmation (emails work fine, if that's how you've been communicating, as it has a date stamp on it), that says you only want that unit, so they can honor the lease or pay you back twice your holding deposit (or whatever you decide) by end of next week, as a settlement for breach of contract.