This is where issues begin.After he saw the property, he sent me this huge email with the issues he noticed and started to accuse me that I lied and misrepresent the house.

She then began accusing me of things I did not do.

It is during the MOVING PHASE, that you must be cool, have all your wits about you and be prepared, yet still be cordial so as not to enraged the monster that seems to be lurking in your Tenant during the MOVING PHASE (as there is NO ANTIDOTE to calm the savage beast once it takes form).

Remember to have your cell phone handy when he shows up, alone, and have your friend there to take pictures as you shove and swear at him, who does not have a witness, in order to provoke your landlord into reacting violently against you in any way that touches your person so you can call the Police and have him arrested for Battery.

@Jerry W. It

That way, next time, you can just blame the lease:  "I'm very sorry, but that is against our lease and if I make exceptions for you, I could be accused of discrimination against our other tenants by allowing you to violate the lease."

The point is that I witnessed what a new tenant can do to your property. 

The reason being, it helps protect you from being accused by the the tenant for targeting and will also help in building a case to have the tenant eventually evicted. 

You don't want to be accused of retaliation for the complaint but basically this tenant relationship after threatening to sue is not going anywhere good so now or later you are going to want to get the tenants out of the place.

Read this it explains better then I can:http://dornish.net/service-animals-for-tenants-wit...