He told me that he will take note, but he could not submit a ticket for investigation on my behalf.

It's like when someone gets stopped for speeding and complains they should not have been ticketed because a lot of other people are speeding and not getting stopped.

In the past I have not charged guests for items that they advise me about unless it's a larger ticket item. 

If you don’t …..be prepared to receive several tickets for things you didn’t know your tenants were supposed to (you really since you are the landlord) do.8.

He was clear that this was random and that tenants don't have to "buy a ticket" to enter this random drawing.

@Denise Evans I could have sworn that I read in the book I was responsible for weed liens and if I didn't cut the grass then I would be responsible for the tickets the property received

Could be as simple as a bench warrant for missed court date for a traffic ticket .

Easy tickets. 

They have gotten me out of tickets, written letters for me, reviewed docs, and they also answer general legal questions when I have them - instead of paying $150 for a half hour appointment with another attorney.

It also cost me a few 49er tickets over the years as well..