Since you are on the Austin forum and stated you are from Texas, I would be happy to get on a phone call or have coffee with you to help you focus on the task ahead.However, let me remind you, I am neither a real estate agent, or lender.  

Selling and move on.  

I invest there and have a full team on-the-ground.

thanks for your time and help 1st off, full disclosure here, Rent To Retirement advertises their properties on my Investment Properties For Sale Show, so I am not a totally unbiased opinion and it's only fair that I tell you this up frontHaving said that, outside of running my show for people like them, I also own a property management company in Northeast Ohio and have worked with 1,000's of out of state investors over the years.I say all of that to say this, the overwhelming majority of negative reviews I have seen on them are very similar to a lot of negative experiences investors have with my property management company and others like it that I've worked with.

I am looking to build up a network here on BP.

After selling the property, my real estate investing journey went on hold for several years while my family grew to a wife and three beautiful daughters. 

I agree with Adam on this.

With 400K my initial thought is doing a BRRR/Flip that is close enough for you to be hands on.

you can point to your policy (that you provided to them 2-5 different times) and the timestamp on the applications received showing they weren't first in line. 

Look them up online, call and interview several of them.