So after further research, I found this great publication from 1980 on Encouraging Energy Conservation in Multifamily Properties that talks very in depth about RUBS.

I get the 'professional silence', and have been told imperiously by other landlords that I should just not respond and ignore rambling, and responses definitely encourage more.However I find I have tenants that demand attention, if I don't answer they continue to get louder and angrier, and begin trying to come up with ways to force me to answer and get involved.  

Any thoughts on which way to go because we don't need the break in alarm but we definitely want video cameras to try and encourage the people doing rotten things to stay away.  

An agent cant do analysis for you, and I never encourage you use someone elses #'s, but you can at least get info from every source possible. 

Hopefully this encouragement helps, but welcome to the community, lots of a really smart and great people here. 

Anyway, any advice or worlds of encouragement you could shoot my way would be great, as invetsors have always  told me “the first one is the hardest”I look forward to connecting with you all and look forward to learning and growing in this business !

All of you interactions should be viewed through that lens.

@Michael CliffordRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

- Jasper / Pat AboukhaledTurning investment visions into reality in Phoenix, AZ - Ranked #1 for residential real estate growth and opportunity by PwC Thanks for the encouragement.  

Being your investments, I encourage you to do what works best for you in your situation.