Directing the traveler to pay outside of Vrbo  Directing the traveler to contact you via social media  Providing alternate booking methods that avoid paying any fees to Vrbo  As a reminder: all communication, payments, and bookings must be made via the platform through our secure checkout. 

Take ownership of your mistake and learn to do the proper due diligence recommended above😊https://www.biggerpockets.com/member-blogs/3094/91097-why-you-should-screen-a-pm-company-like-you-screen-for-tenantshttps://www.biggerpockets.com/member-blogs/3094/91878-how-to-screen-a-pmc-better-than-a-tenant-part-2-communication-and-documhttps://www.biggerpockets.com/member-blogs/3094/91879-how-to-screen-a-pmc-better-than-a-tenant-part-3-the-management-contr

Mind you, I'm just looking to see what is possible as if there is someone living in the home, that would be a slimy move to take the property without communication.

Anthony,Per my previous numerous communications, JBS is in the process of finalizing all accounts including yours.

However, if they are still considered a short-term guest under lodging rules, you may have more flexibility, though the specifics can depend on local regulations in Seattle.Since this can become a legal gray area, I recommend documenting all agreements, payments, and communication with the guest.

It's easy for the tenant to think you'd pay.Clear communication is paramount in all cases.

Additionally, understanding the rights and responsibilities of both tenants and landlords under this program can foster better communication and smoother interactions.

I was with them for 3 years, and during that time got 0 money on my investment, and the communication was not great. 

Communication via email has been excellent as well! 

Our architect has been slow to communicate and get the work done.