You’re not using a PM, AND you’re assuming you can charge a service animal a deposit and pet rent?

Lenders usually determine whether properties are lendable based on the debt service coverage ratio. 

There are some great suggestions here on down payment, interest rate, servicing, and underwriting the borrower.  

Customer service from a support perspective matters of course, but no hang up or delays on investing would take place.

Could be the tenant is not using the service, doing something to attract roaches or the exterminator isn't doing their job.

SunCoast has a corporate culture of lip service and excuses.

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

I think AI is going to make a big impact in places where industries rely heavily on repetitive tasks or customer service.

This is not only my experience, but when you call VRBO or Airbnb customer service, they will tell you the same thing.  

Also doing all new plumbing and electric service/panel upgrade to 200amps.