She had some great points that I am going to talk about on my site over the next week or so, but here is one that can help everyone with tenants.About 4 years ago Missy started to invoice her tenants.

Remember, Letters don't change tenant behavior, Invoices do!

I'd rather see a real invoice and they put 15% or what they charge as a service fee.  

They'll finance 80 % of manufacturer invoice plus freight .

I've seen this before and it's the same every time with flushing things that are not supposed to be flushed...my personal approach would be to bill the tenants with evidence from the plumbing company (their invoice).

Wife also supplied receipts and invoices substantiating the hours she logged” - Source Checkpoint.

THE PROBLEM is that is was trashed by tenant,we had to evict, cops know about him, menace,tenant stole appliances, punched holes in the wall,smoked drugs, potential buyer did a Meth test and it failed,invoice says $12K in repairs PLUS appliances, damage, etc.WHAT would you do?

Edit: Looks like Jerry beat me to it..dang it!

Dang I hit this bold thing and it won't unbold.....thanks for commenting. 

For this one, I would send them an invoice, with a copy of the page of the lease where it states they pay trash, and a copy of the bill for the year.