Happy to connect with you as I frequently work within the NC market.

Happy to connect on this as I'm still actively brokering deals (commercial) in Washington all the time and I'm frequently traveling up there to view properties and meet with other brokers.

I am always a little skeptical when they ask to book off platform and you need to be careful how you answer on OTA's.

Are multifamily frequently put on the market? 

If we did, it means we need to have that hard conversation and get a new cleaning team.When we find a cleaning deficiency, we will send our inspector out more frequently in the subsequent turnovers.

If they did and are not offering the full refund as promised I would be very skeptical of giving them more money.

I will say this is a strategy that is promoted on these forums frequently. 

STRs depend on seasonal demand and can have more frequent vacancies, while LTRs provide steady, predictable cash flow with longer leases.

I grew up in Southern NH and frequented the lakes region.

I post frequently about the unnecessary complexities of most real estate investors asset protection structures and the point I normally emphasize is the lack of attention placed on the day to day operations that are far more critical to reducing liability exposure.