and whip out your phone."

I want to develop a system where I can handle the maintenance and repairs through my phone without being there in person.

BP doesn't let us post emails or phone numbers on forums, but I just sent you a connection request so we can exchange contact info.

Are you using a personal Zillow account to list your properties for rent, or a personal email/cell phone to take tenant inquiries?  

(although, with the new smart phone technology, they do require gmail accounts, as such, sending from that account from your phone is fine, but you should be sending to people who already know you have a real email account.

Many applicants just want to tell us their excuses over the phone, but if they won’t take the time to put it in writing, we find they rarely end up being good tenants.UnderwritingTraditionally, landlords have only looked at the income of applicants and approved those having income equal to three times the property rent.

She said just to send all the paperwork and calls to the insurance company and let them handle it.I contacted the lawyer, advised him to send all correspondence and make phone calls to the insurance company.

For SMS its the skip traced / phone numbers you use to SMS to.   

I'd phone family services (or whatever you call it in the US) and ask about number of bedrooms required for a family of 9, which is what they'd be. 

For what it's worth, we spoke on the phone for about an hour after I presented my offer to her.Any feedback would be greatly appreciated.