I think the fuel you have inside that is tied to your mother and father are going to be a great asset and help you push through any challenges that you may face. I

I'll have to have them remedy the issue and have an uncomfortable talk with them about this issue.The other problem I face is how can I ensure that they are not going to continue this behavior?

If rates and terms are equal, I want someone in the local area that if I absolutely need to see them face to face, I can.  

One of the big challenges all new investor face is that the very best deals always go to those with cash.

part of the issue here was getting the face to face. I

Additionally now one of the other tenants is complaining about a skin condition that she believes is developing from the cat (showed us a picture of a rash appearing on her face)I guess my question is, do we have any course of action here in terms of removing the pet.

I have not been able to hit any REI groups and only been able to meet with one person face to face. I

The problem you are going to face is that your Class A tenants are probably all buying their own houses/ condos now.   

Pretty sure never having never stepped on the property and spoken face to face is going to obviate any "good faith" arguments from a disgruntled  plaintiff.  

Steve Martin's face is perfect.