That said, you deserve a management team that treats your properties with the same level of care and attention as they would for larger clientsI’ve heard from other investors that finding a great PM company can be a game-changer.

Have these guys ever heard of Quicken or any of the online personal finance programs available to track spending?

Online payment. 

Like I said earlier, I am new to the game but learning as much and as fast as possible.

Yes, there's a lot of information online, but nothing replaces and EXPERIENCED honorable agent.A seller whose listing expired with a different agent/firm is now my client; the other agent was from a town 45 minutes away from the flip property....the listing expired. 

There is a new bill being proposed hopefully eliminating Pmi if that gets passed that would be a game changer .

If you can answer these types of questions you will know what is important as you game plan for the next 10 years.

Our STR/MTR portfolio typically sees around 80% occupancy, and I’ve noticed that the online travel booking sites often push properties with consistently great guest experiences.

There are other players in the game to compare with like Kenny Bedwell at STR Insights or Bill Faeth's coaching.

The forms are online, and it costs $100 per filing.