Quote from @Michael Dallas: Give them clear instructions and expectations.

Thank you for the reply Michael. 

This feels like the time Michael Scott tried to declare bankruptcy by yelling "I DECLARE BANKRUPTCY."

Quote from @Michael Baum: Bumblenard....pretty sweet.... 

Quote from @Michael Baum: If you don't want to deal with guests in what is a customer service oriented business, then that means it is time to get out.Absolutely incredible how many people seem to get blindsided by this when going into STR's. 

@Glen Michael we charge an onboarding fee to owners, which they ALWAYS complain about, but they don't want to undertand why it's so important.We use the funds to check:1) Ownership: we verify property is actually properly deeded to their name, LLC, etc. - We've found issues where owners was NOT on the deed and was scammed- We've also had to patiently explain to owners that since an LLC owned the property, that the management contract had to be in the LLC name and we needed proof they could sign for the LLC.2) Property Taxes: we make sure we know the status, to avoid tax foreclosure issues.- Took over several properties for an out-of-country owner last year that we're in the midst of tax foreclosure.

I'm Michael from New York, passionate about real estate investing for last 5 years.

I'm Michael Koski from Metro Detroit, passionate about real estate investing for the last several years.

Hey Michael!

Quote from @Michael Plaks: Quote from @Jazmin Winsor: Hi bigger pockets community!