That insurance company may well have then surrogated the claim to Allstate, but you would have been out of the loop for any claims about your tenant's belongings.Seems like the damages you did suffer (carpet) should have been covered by Allstate, and that would be independent of the tenants belongings. 

We moved from Omaha to Idaho Falls, ID in 2015 to help care for my mother who suffers from MS.

There are often rights to rebuild exactly what you had so that you did not suffer a financial loss through no fault of your own - i.e., you couldn't put a 3-family MFH up, but you could rebuild the exact same 2-family MFH. 

Again, stay away from this company like the black plague...you will suffer greatly if you get caught in Alex's web of lies, empty promises and deceit. 

We are still suffering from the effects of the real estate bubble bursting.

He recently suffered a career ending injury after having the most successful start to a jockeys career.

Do not compromise on this or you will suffer painful consequences.

AirBnB and VRBO units near sports venues and convention centers are suffering, but my friends with ski condos, mountain cabins and units near Moab (AKA 4X4 Heaven) have had record bookings since June. 

Orlando does not seem like a city that suffers from high vacancy rates. 

There is some pain and suffering associated with self-management, but no more valuable learning experience.