If a tenant doesn't pay their portion of the rent I can send the office an email and they will help me prod the tenant by threatening to get kicked off the program.

Torrents will get you threatened for lawsuits for downloading copyrighted content.

I started REI back in 2008 when I saw my retirement savings being threatened by the stock market collapse that I had no control over.

Bro's usually live in groups called "squads" and are highly offeneded if they feel threatened.

On top of that it's heavily fragmented and being threatened on several fronts by disrupters and other external forces.Glenn Sanford's goal was to redesign the model in the cloud-based era to minimize overhead costs (brick & mortar, redundant staffing, etc) while improving services & compensation  to provide a value proposition for agents that is so strong it would be "irresponsible" (his words) to hang your license anywhere else. 

When you take action to become financially independent, it threatens their self beliefs.

It is a struggle to keep them affordable and at the same times have high income people that want the place to be super nice.These days people like to threaten everyone with lawsuits which then intimidates the board to spend huge sums doing study after study and then all kinds of legal negotiating and on and on.

If you try the intimidation method (aka 'I could make you pay $XXX for breaking the lease) you put the tenant on the defense and they will not going up and out of their way for you... they will do just want is needed to avoid your threatening hammer of fines.

The tenants also ignore my letters, emails, phone calls and texts when I try to reach out to them. in one occasion I went to do a home inspection and they refused to give me access to the property and even threatened me to the point where I had to call the police. 

Are you able to separate emotions from business and treat people professionally even while they cry in your face or threaten to beat you to a pulp?