I'd rather know ahead if a problem may occur so we can plan proactive ways to avoid it.Responsiveness: Being an out-of-state investor, it's important to me that communications are continuous and that the property manager respond to requests in a timely fashion.

Christopher,I would recommend a warm off white or light beige for everything, with maybe 2 accent walls in the whole place in a fashionable color.  

I am kind of a old-fashioned guy who is using Excel to do all the calculation and book-keeping, I think it's time to try something new.

Popcorn ceilings really fell out of fashion in the 1980's.

I would go to college and study money in some way, shape, form or fashion.   

@Daniel LevineI would spend around $15-20K on whatever my wife wanted.... vacation, jewelry, clothing.  

For now, I am just a free consultant for my landlord friends ha ha.Just today, I was walking by the dumpster outside that is under one of the old-fashioned garbage shoots, and of course, there is garbage all over the ground around it, because tenants just throw garbage into the shoot without bagging it first. 

Now the tricky part is that you need to pro-rate it in some fashion that makes sense.

The idea behind this is to get things repaired as they come up and if the tenant is responsible they pay in a timely fashion.

This is clear violation of my lease and I have notified my tenant I'd like this to be resolved in a timely fashion.