Several factors indicate the company is not that concerned about efficiency or ease of customer process: the website, a process that seemed to focus on one issue at a time instead of all issues at once, and consistently poor communications and lack of common sense from the loan analyst we were assigned.It started off very well with the initial point of contact, Austin Lornson, who did a fine job of explaining the general refinancing process, responding quickly and thoroughly to our questions.

Respectfully, Gandalf 

There is a way to do it with respect to all parties, but that's not why people are signing up.

Book recommendations and websites are appreciated.

I respect that thought, but Duluth to St Paul is more than two hours each way.

Some of my personal friends are on the list, and I highly respect them as my peers.

Only 100k for all your work barely sounds worth it, with all respect. 

I respectfully disagree with your assessment of buyer's agent commissions and their implications.

We take ID's for all guests (in a website called Chekin) so would have documentation the booking guest is above 21.

I tried to go to the website referenced, but it gave me a 404 error.