Is there a clothes washer and dryer on-site or in-unit?

It seems she has never used a clothes washing machine either, as she has numerous questions about that too.  

They are now having relationship issues and the house is suffering along with them, its really messy, not like a crack house, but everything is on top of counters, dirty clothes piling up, floors haven't been washed in months.

On a window sill in a damp bathroom?

You do not need the work clothes you do now.

Wear new clothes when you do it. 

I personally do not like regular office as it is very easy for a tenant to leave a space in one night versus a built out retail space that can make it difficult to relocate and expensive.90% plus of retail closings last year were furniture and clothing related stores.

Lodger has verbally agreed to surrender premises (mailed back keys from jail) and but stated since has no living family members available, requested his security deposit back and month to month storage of personal property (passport, social security card, US Army Veteran Honorable Discharge paper, about 5 suitcases of clothing and a couple milkcrate size boxes of misc personal belongings, that's it).

I am of similar cloth in that I like to just get to the point, eliminate the fluff, and just feed on meat and potatoes when it comes to info.Bob nailed it in his last post.

Anything that constitutes a major inconvenience to the tenant, such that a reasonable court would find one negligent for not addressing quickly, constitutes an urgent maintenance need.Example of the former: leaking water, gas, exposed live electrical wires, smoking in electrical panel, dangerous leaning tree, etc.Example of the latter: poor heat performance of heating system; clogged gutters overflowing causing basement dampness; etc.