I hope you learn from this and hire a quality PM for the next time.I would try two things, simultaneously:1.

Hey,I’m transitioning from single-family to multi-family investments and looking for a comprehensive, practical course.

I hope everyone is having a good day.Best regards, Briant R.Be cautious with wholesaling in real estate, as many wholesalers engage in unethical practices and cut corners.

I follow a similar practice and ask tenants to fill out a "move-in inspection" form.

I work for a property management company in Indianapolis, and in our practice, we only charge a monthly management fee when rent is being collected.

(2) Does anyone have any best practices or tips on dealing with rental properties and tenants that have been impacted by a natural disaster?

It sounds like the plumber took advantage of the situation. second… Many property managers wouldn’t know much difference between a hammer or a screwdriver so expecting them to go assess the situation is not practical.

Practice with real listings in Indianapolis and focus on market knowledge.

Only difference I see with my practice is outsourcing more services.   

Find Brandon's videos on YouTube for the "four square" method of analyzing homes and practice.