I understand you are back peddling because you made a mistake, but it is not fair to act like the tenant is being unreasonable. 

@Malik Batchelor Ideally you would get a cash equivalent at the time of assignment but that is pretty unreasonable.

Their comments are that we are being unreasonable.  

This seems unreasonably high to me. 

In other words, if the light with the glow ring is discontinued, or now costs 500% more than it used to, it would be unreasonable for you to replace like with like because the primary function of the object is the mirror and the light, not the glow ring, and no court would find in the tenant's favor if it were litigated (no one is going to litigate over a mirror). 

After that what specific charges by your Property Manager do you feel are unreasonable?

If you state too much, a court may find it unreasonable therefore unenforceable. 

I don't have any interest in speaking to these people again as they were rude and unreasonable.

An unreasonably low late fee - let's say $1 - will encourage more people to be on that side of the line, but you could have a late fee of $1000 and you'd still have people paying late (and some that would pay the fee).

I am playing with the idea of wholesaling if a really low offer is accepted, it would just have to be so low, its almost unreasonable!