I’m very big on having the proper customer support and making sure if I buy something I can contact their support to get more info/refunds etc.

Listing agents would not drive their own pipelines; they would be advisors, high-quality customer service reps assigned to clients.

Use customized leases with state-specific templates and consult a lawyer for complex issues.

So, you have to understand your customer as well as part of learning your market. 

@John Underwood It's a 12-month lease, and they want me to extend it actually to a 24-month lease or longer, which I told them I'll do after a few months just so I know the property does well for the area.A lot of landlords like to be hands-off when it comes to their properties Airbnb is a combination of customer service, property management, and so on.

You are the customer and if they can’t provide the type of time needed to get you set up then you don’t need that agent.

You can find some decent deals in Lawrence I just helped a customer close on a SFH last week.

Keep personal and business finances separate to create less headache.File all receipts in a dedicated Google Drive folder.

However I have great units and we provide excellent customer service so I generally have little turnover.

We use a custom lease that has evolved over more than a decade to protect us and the property owners.