The tenant threatened to leave, so the owner ended up replacing the AC out of her own pocket.

Send them the bill for the damages and if they don't pay, then threaten to sue them.

But anyway, If this dude even threatens to put a lien on the property you could provide proof how he went out of his contract by extending time and he willingly walked off the job.

Now she is threatening a lawyer.The owner was nice enough to offer a credit of rent during the days the fan is blowing and the tile work is being done.  ($25/day)I actually had this happen to me - 10x worse, 3x in one year, at an apartment and they did NOT prorate rent or offer to pay increased electric costs. 

I record every conversation  in my office, on my phone and I store every recording on an external hard drive in case some clown sues me.I currently have a freak applicant who calls and threatens to sue me almost every day.

Well - I don't know the laws in your state - and Countrywide - at least the asset manager on this and your Realtor prob. don't either - but if Countrywide cannot provide clean title - which should be a part of your PA then I would walk and threaten to sue to get your EMD back.I am not a sue happy guy and maybe there is some pressure you can put on the realtor - but I would make it be known your not happy and because CW can't give you clean title then it is time to part ways.As others have said in this market there are so many other homes out there to go spend time on.You calling CW or spending time calling CW is a complete and total waste of time.

When you close, they will inspect and see its vacant and threaten to pull insurance if its not filled ASAP.

As I'm sure you know, Facebook has done some revolutionary stuff and it looks like Google feels pretty threatened by them.

(And, a quick story on that...a seller had the life of his children and wife threatened when he told his Section 8 client that he was selling the property and that she had to move.

Not until I threatened legal action 60days later to get loan closure letter so I can heloc somewhere else.