Sometimes you have to get down to the last name before it will pop up below the message body box.

My friend is staying in Italy to bring back his father's body once it is released by the police. 

If this is the building your manager is cleaning then I'd for sure get another body in. 

Other than that, the only window upgrades that I would suggest would be to a full body window.

You can get a good feel with body language and demeanor.

some are happy as home bodys and such .. others want to travel the world..

I refused to order them to do that kind of stupidity damage to their bodies, so I told em, if he wanted their labor, feel free to ask em for it. 

Caleb,My opinion is that some people have the ability to easily start a conversation with someone over the phone and have a (silver tongue) tact to but them at ease to allow for an open discussion.Others (myself) have the ability through body language, documentation, and resources (buyers) to illustrate to someone how I can help them and put them at ease for an open discussion.So you should know if you are best negotiating over the phone or by meeting in person with someone who needs you help and sell your plan to solve their problem through a painful time.

My family's auto body shop closed down roughly 1.5 years ago.

@Colleen F. is correct, if no body is visiting, no reason to add the liability side of things.