@Bill B. yes a good AI platform will keep a DNC list and or scrub for DNC and prevent communication from happening in the future. 

Be a pro, be honest, be fair, be consistent, communicate, and you'll do well from an investor's perspective. 

Streamline your communication process to secure quality tenants.Focus on QualityThe condition of your property matters more now than ever.

We are hoping to streamline tenant communications, maintenance requests, and payment records. 

It took more time and back and forth communication than was needed, and compared poorly with other refinancings we have gone through.

You can often get better rates with a national lender, but the customer service is non-existent, communication probably sucks, they may ask for the same documents multiple times, etc.

Have never received a distribution and It’s extremely difficult to get communication and financials. 

Service disruptions can understandably lead to frustration.From my perspective in the self-directed IRA industry, effective communication and responsiveness during transitions are crucial to maintaining client trust.

@Cole Bossert I think @Sarah Kensinger and others have touched on the biggest qualities, especially communication.

Communicate with your tenant on tasks you are uncertain about and confirm if there are comfortable living with fixes you completed or if they would like a professional.