I agreed to handle one of their portfolios for free (he's actually still with us nearly 15 years later) if he would build out a system to help us build out the database system.

What PMS system do you have? 

Nothing is ever the tenant's fault and the system always blames the owner/PMC.This is why we record EVERY phone call, save every email and will NOT allow our staff to use personal cell phones for texting.

We use the AppFolio system that allows for credit card payments, ACH, etc. 

This ensures similar construction, plumbing, electrical systems, and design.

This new rating system changed how FEMA determines flood premiums for the NFIP. - Phase 1 (October 1, 2021)Applied to new policies or existing policies that opted for early renewal under Risk Rating 2.0.- Phase 2 (April 1, 2022)Applied to all remaining existing policies, transitioning them to the Risk Rating 2.0 methodology upon renewal.The new system replaced the decades-old approach to calculating flood insurance premiums, aiming to provide fairer and more accurate rates based on individual property risk.Before Risk Rating 2.0, flood insurance premiums were mainly based on whether a property was inside or outside a designated flood zone and its elevation on a map. 

There are some programs through local government systems where you may be able to receive a tax abatement or grant here in Michigan in an effort to help beautify a neighborhood.

Also perhaps the homes built in the last 10 years have sprinkler systems and even drip systems near the foundation to keep the soil moist.Look for signs when you are viewing homes....especially in the hot areas.When we evaluate homes, especially with buyers we're looking at the BIG 5 as best we can. 

Thanks for sharing your feedback on Stessa as I feel that not having a good response time from any entity is an issue for most automated systems with no strong back office support.  

Many times this is more that the number of years the system will be operational.