Often the percentage will lower if you have multiple properties, so ask them if that's the case if you are thinking of doing more investing in this area- Maintenance costs | ask for an hourly rate for general maintenance, any routine maintenance that you should be aware of, and if they have an in-house maintenance team or if they use third party maintenance.

My company's tenants are routinely stereotyped.

I work out of Colleyville, but i have people from as far away as Houston that routinely call me for guidance on structuring, loan options and, of course, origination.Arm yourself with a team of people that can get you where you want to be. 

Do they handle coordinating routine vendor services such as pest control/pool cleaning, or is the owner required to coordinate that?

Tenants with lousy rental histories do tend to focus on dealing only with private landlords because they know larger company do routine screenings while we "little" guys might not.Gail

So, it is becoming more routine to flip one of these.

We have a routine with the remodels to make the homes easier to maintain.

I routinely have to send a HUD back for a correction before I approve it for a closing.

We also have the business tenant carry a routine hvac maintenance contract with t a company of their choice (licensed) to deter some of the BIG ticket repairs for the owners we manage for. 

I have met with a few people on here that I routinely keep in touch with.