On a macro-perspective, It may not be money, but I truly believe most people are motivated by something-- some type of measurement system.I'm curious if anyone on this blog has ever implemented a customer loyalty/management system to encourage good behavior?

We live in a country where corporate America no longer has any loyalty to employees and it is all about the bottom line.

He might tell you and may say you can call them anytime.OTH, these relationships are unique and there is an amount of loyalty between contractors and those that feed them or that have fed them for possibly decades.

We leave the balance ($45 - $70), but be certain to let the tenant know they were getting a discount in exchange for their loyalty ... we've been known to write the lease to explicitly state the full/market price, then show a discount from that price.Most tenants know when their rent is below market and they are getting a sweet deal.  

AND, it keeps everyone from bidding overly high because they've captured your loyalty. 

I can't say I disagree, but I feel a bit of loyalty towards this guy.

So having loyalty has done us well!

Being diligent and accountable builds trust, respect, and loyalty with tenants.

They owe you no loyalty so just like any other business venture, its your job to get someone to look at it.

No loyalty in my blood when risking my money!