Wood Floors not sealed, tile not properly installed and grouted, cheap flat paint that the tenants can't wipe finger prints or food splashes off, countertops not caulked so water gets behind causing water damages, the cabinets were painted over not replaced the list goes on and on.

After some observation, we decided it was just noise - no one was watching it; they were looking at their phones. 

I answer my phone 24/7.Seems to either impress people or surprise them....

I've been doing this basically my whole life and I can tell within about 5 minutes of a phone conversation if I'm dealing with somebody that I can trust and also dealing with somebody that knows how this system works.

So, you knew right away that this was something that YOU should have been able to solve over the phone by asking them to check this switch???

I'll probably end up uploading it to HoltonWiseTV, but for now here is the automated transcript from our phone system.

Hey Keith,Usually, LLC's have to file contact information with the state, either an email or a phone number.

I do both an email and a phone call I usually email first and do a phone call to ask if they have a phone number.Thank you for the advice, I understand the lack of creating equity but I feel like all I'm doing is the same as any other buisness which is getting a product, repurposing it for a consumer, and selling said product/service.

Forget trying to walk them through a simple repair over the phone, to avoid sending a ServiceTech and saving an owner money.

So, even a small negative like a $50 unpaid cell phone bill that goes to collections when you switch carriers tanks their score.