Keep in mind all this stuff is uber regulated, very detailed, far from simple.

The purchase process so far as been very simple.

.: Before the fur starts flying, can I at least make one simple statement about this situation?

Oh, I'm pretty decent at video editing - just thought I'd throw this out there in case anyone needs simple video editing services.

And that's a very simple example but you get the point. 

With software, it's only as powerful as its user so some clients overcomplicate things and spend most of their time trying to "fix Quickbooks".The most successful and quick clients keep it simple or keep it to their comprehensive level. 

The answer is relatively simple, it's landlord fatigue.  

Thanks for the colleague request.The concept of TDR is fairly simple and straightforward.

Yes what appear to be simple easy jobs still take time , and we bill for time . 

Make a simple spreadsheet or written list with the features of each and see which ones appeal to you most.