Maybe they've been burned by landlords in the past and are being very careful.You can legally reject them based on personality, facial tattoos, body odor, or other factors, but you better make sure you can prove that it wasn't based on any protected class like race, religion, familial status, etc.

I’ve paid 15k already but do not have a good feeling as their customer service has been abysmal.

(Unfortunately, the investor fell for this gimmick and did NOT get their own 3rd party inspections, appraisals or even visit the properties they were buying, against our best efforts to encourage proper due diligence and follow our check list for their own protection.)So now some people are stuck with properties worth half what they paid (not all RWN members), with no renovation done, and constant repairs and vacancies. 

I understand there are some protections that go along with it with all the law suits going around but hardly doubt they would go after an office with two agents in it.

.- You will have to come out of pocket for the arears, fees etc, just to get into "contract" some times $20k or more and all you have as protection is the word of someone who's proven to be unreliable and a signed piece of paper... 

No maintenance/cap ex, vacancy, PM, book keeping, asset protection, miscellaneous, etc.his actual cash flow when properly allocating for sustained expenses is a fraction of his advertised cash flow.  

Work with a real estate attorney to draft a formal agreement that outlines responsibilities and protects both parties. 

This could help protect against any future lawsuits. 

Other:  -Custom closets are always well received.

In real estate, blunt honesty often protects people from common pitfalls or predatory advice that oversimplifies the challenges of investing.