I've received similar messages on my Airbnb in Cleveland, and they usually try to pull some kind of trick—whether it's asking for personal information or trying to get you off the Airbnb platform for payments.

The supervisor they assigned to this branch frequently cites non-existent laws, delays owner payments, and the list goes on.

In my own experience, when a tenant needs 2 jobs (not 2 people have 1 job each) just to make rent standards will ensure frequent repeated late rent payments.Consistent long paying jobs and income history is more indicative of stable rent collections.Keep looking.  

If you have any tips and tricks and best methods to getting my first sale that would be very helpful and appreciated. 

Every system you try will have flaws, or you may salivate over a feature that appears in other software.Some familiar names are mentioned frequently: Stessa, Apartments.com, RentRedi, TenantCloud, Innago, RentManager, Avail, Rentec Direct, Doorloop, etc.I recommend conducting thorough research on each app online to understand their offerings, pricing, etc.

If you have any specific questions or want to talk strategy, tips or tricks feel free to email me or reach out.

If it must be a full on refinance, are there any tips/tricks on getting the cost down other than getting lots of quotes?

Some might be grossing 7% while 11% is more frequent at other beaches....One can shoot for $30,000/room for oceanfronts with pools for example. 

It's not a get rich quick trick.

What are some tips and tricks or advice you would give to better manage a quadplex that might differ from a SFH?