But Hyde Park has also taken off and is very popular as it's got a ton of charm and lies in between downtown and the Plaza.

Leads you get by driving traffic to your site while your sites credibility turns said traffic into leads.Then your finesse, and charm and determination turns these leads into deals.So now... that you know all this background. 

Works like a charm.

Our budget here is the same.Once all the internal bits are done we will reside the building - and are planning to add another 1" of polyisocyanurate hardboard insulation {which will require removing and resetting the windows we just installed to adjust for the new wall thickness ... a little rework that we have not found a way to avoid {yet}]Once all the above has been completed, we will conduct our "post retrofit" energy audit to see if we hit our target of scoring 75+ out of 100 with fewer than 3 air changes per hour.As you stated, the long term goal is to keep our buildings attractive to tenants by making them healthy, efficient and modern (while retaining their historic charm) homes as energy costs rise.

Can anybody charm in and try to make some sense if ABC is a scam or just some typical bad apple clients complaining like in every business?

So maybe I have some charm left. 

That, or enjoy the wealth of "charm" that my taxes are paying for.

It is as ugly as my butt, but unlike my butt it has charm !!

The charm of not worrying about exterior maintenance (lawn, roof, plowing, ect.) has its weight as well.

For those who don't know - this charming young (and single, ladies...) man is none other than my own Brother!