Most businesses, property management or not, fail due to the lack of sales, not due to the lack of systems and phone etiquette.

Most importantly, understand the difference between a business purpose and consumer purpose loan.Read my post in this thread, which details our process in actionable terms.

They have been managing fine, although not too busy, I guess because of the market.

My business profile is showing only 16 reviews on the count however when I manually count my reviews I have 26.

I define small business owners as people who employ w2 employees.

There are always opportunities in buying real estate, businesses, companies, etc., as long as you know (or think you know) what you are in for.

"owned outright"- do the members have personal debt to support this, or is it both zero for personal and for the business?

For an SBA hotel loan, the SBA may guarantee say 30% of the loan and a traditional bank takes the next 50%...total LTV/LTC of 80%...will vary by business but it's higher/better than the previous replies (otherwise, you would just get a traditional commercial loan without the SBA involved). 

As small businesses, securing funding can be a real challenge.

I've been in the CRM business for years and real estate investor since 2003.