She says she loves cleaning our house because there is no clutter like a primary residence.We put in new super capacity washer and dryer as doing the laundry is the biggest bottleneck and she does all this on site and remakes all the beds.

Although taking myself out as the bottleneck is an admirable goal, I don't think we manage a large enough portfolio to start thinking about internal growth with more employees (i.e. a VA or administrative assistant)So instead I thought I'd look at my process and analyze the waste using a KAIZEN or "continuous process improvement" mindset.

. - The initial steps to get the tenant in don't line up with ours so it's a real bottle neck.

Contact a lender - Speak to lenders in that area to avoid bottlenecks down the road.

Because thats one of the major bottle necks people encounter when trying to scale their business.Is there a way to develop acquistion training video modules (accompanied with pdf's for policies & procedures and testing of course) that an average intelligent person should be able to go through and be at least 50% up to speed into what you need them to do? 

Our primary reason is to get more work done earlier and faster for our clients by starting to remove some of the bottlenecks we have at the staff level - if we could find enough staff on shore, we would do that instead. 

Very similar to my own plan.In regard to reaching your goal faster, the bottleneck seems to be saving for the down payments.

Just seems like I'm bottle necked.

:No idea what will happen, but what I would hate to see are things like:- Now that they've said the virus can live on hard surfaces, the USPS shuts down which bottlenecks some rent payments.- Cities/States enact a "no eviction" policy during the coronavirus spread.- Tenants lose their jobs due to layoffs The moratorium on evictions has already been enacted in several places and is being actively discussed by many more with lots of support, Philadelphia included.

That seems like you're bottleneck right now and that's fine there's bottlenecks all along the way. once you solve this there will be something else.