We find ourselves having to manually pull several reports and having to combine them in excel just to find basic data.  

If not, then what he is trying to do is to avoid his reputation going down the drain and lose any future credibility and trust in the future. personally I am just familiar with the basics of buyer seller representations in a general sense you will need a FLA Broker or Attorney to describe to you based on the documents you have if there is a Duty from the agent on this transaction..

This really depends on what your looking to do however for a very basic overview far west side is great, downtown and very close to the Cleveland Clinic, Little Italy, Tremont, and Ohio City are still great areas.

There is basically zero chance of that occurring.  

@LaTonya Clark “One  can’t tell but I do know part of me is willing to take a chance”…You make it sound as if real estate investing is no different than gambling….

Just some basic stuff you should try to follow if able.

Basically it's "Hey borrower, you already signed a deed in lieu.

James and his people who manage the program are nice and give basic sales and negotiation advice but not much that moves the needle in any situation.

I’m sure you won’t be verbally assaulted about how greedy you are Basically they were gifted $60-$120k tax free. 

I can keep going but these are a few of the basics...