Please note the attacks from this clown calling me "unscrupulous" etc.

I had a case where a resident had been severely attacked by a dog as a young person, and as an adult was VERY panicky whenever surprised by a dog.

So know Im wondering if its worth it to send all letters to a smaller list or if i should mix letters and postcards and attack a larger list.My thoughts on repeats were to reach out to everyone that called but wasnt motivated every 3 months(4x a year) and attack a new list + plus follow ups every month.

Her son was also apparently suffering from asthma attacks due to the "mold", and she had a letter from a doctor to "prove" it. 

There is ZERO reason for personal attacks here.

I also realize I'm the property owner, and I'm not there to parent them, but I do want to make sure they are happy (within reason) and protect my investment and also make sure they honor their leaseOne roommate has a dog and is accusing the other of "disciplining", the other roommate is a clean freak and the other feels "attacked",  and bottom line there's just drama.

Require them to purchase insurance that covers damages from the pet and injuries, if it ever attacked another dog/person.

I remember vividly what I was doing and where I was when our country was under attacked on 9/11/2001.On my last day at work, I felt liberated.

I've entered many houses that had squatters in them and I wouldn't want to be half in a window should one of them decide to attack me.

It was a painful experience to have this totally unexpected attack on my character and competency on a day when I could have chosen to be enjoying my family out on the lake.