The company is in a huge crisis - he said the entire accounting department walked out while he worked there.

Take into account your mortgage, a property management company and other expenses and you are lucky if you net $300. 

Coghill they are trying to take care of several things:1) Approval to access credit reportsA video tour of my home office (required by the credit repository to show security, so access to office & computers is limited to avoid data theft)Credit checks on me and my partner (required by the credit repository to make sure you are not criminals looking to steal others' data)Copies of the deeds for every property we own (required by the credit repository to confirm you aren't just self-serving)A copy of my partner’s home lease and utility bills (required by the credit repository to prove his legal address, so they can pursue him criminally if he steals data)Business phone bills (required by the credit repository to prove an actual business)2) Approval to use banking ACH system to accept tenant payments and pay ownersBusiness phone bills (required by banking industry to prove business legitimacy)A signed letter from the bank verifying our accounts (to prove legitimate business banking accounts.

Nature campaigns, direct mail, text services, accounting, etc all in one place. 

The reason for this email is that we need to schedule a call with a representative about our direct deposits to our bank account, we keep having the same problem every month.

@Andrew Watson I have a similar setup - One series LLC to One bank account.

Things like a website, an email at your domain and credible social accounts (even small things like a profile pic and bio) can show you are a legitimate business.

The rehab expenses don't line up but they are not stealing, I would suggest having a zoom call or sit down with their PM or account manager to see what is not lining up and where you see issues compared to what they have on their sheet. 

Fortunately/unfortunately I don’t have any Facebook or other social media accounts.

Accounting & Finance: What tools make bookkeeping and financial tracking seamless?