Johnny I would like to thank you for your response, just knowing that complaints get addressed and try to get resolved make me feel better about my investment.

Based on your responses, I can give more input. 

Readers should seek professional advice.Great responses hereHowever, full site visits, though more expensive, maximize tax savings by capturing every depreciable asset and offer better audit protection....This post does not create a CPA-Client relationship.

My leases say I can charge my tenants anytime I do something or pay for something they are responsible for.

These are all great responses.

Quote from @Barbara Potts: Mike, thank you so much for your response!  

I would be more than happy to show you how I use it.Does podio do auto text responses to your call lists? 

Hey I need you to move out since you're not being responsive or working with me.

@Drew Sygit thank you for the very thorough response.

@Nick Belsky @Jaycee Greene Thank you for the response.