Is your DSCR ratio greater than 1-meaning are you cash flowing (according to the lender's criteria of mortgage, property taxes and insurance (and HOA) if applicable).

Take a look at the rents for both sides vs current mortgage payment (if any), new payment on the cash out or HELOC, taxes, insurance and HOA (if applicable).

Your credit score needs to stay relatively the same from application to closing. 

If changing your LLC name isn’t feasible, consider using a DBA for credit applications.

Often you have to then chase them for application docs.

I do like the application but obviously the customer support is lacking. 

Do one task at a time in each app so you can compare apples to apples.Load a property with pictures and details.Market that property.See what your marketing looks like from the public's perspective.Submit a fake application to see how easy the process is.

This ensures fair application of the law.

It is a townhome so the yard is very small and the backyard is all concrete so the landscaping point is not as applicable here. 

Akron is not LL friendly, they were the first in NE Ohio to pass a rental registration ordinance (in the 90s), in 2021 added source of income as a protected class - so you can no longer rule out S8 applicants, and passed STR registration last October (and nearly a year later still haven't been able to enact anything).