They should write you a letter explaining the error and that they are going to charge you the additional $400 now.

The insurance company sent us a letter telling us they will be dropping us for that reason as well.

During that time, I received a letter from the City of Lorain about some violations, including overgrown grass, missing handrails, window frames, and not pulling the necessary permits.

By my standard I suppose we can put a bold lettered warning at the top.

I got fed up and sent them several e-mails demanding a refund of my $5k but they kept ignoring them.I wrote letters to attorney generals in my home state and in Florida where Justin is from hoping that they would help me.

This is exactly what's going on.Ask them to send proof of funds or pre-approval letter first.

I work with a great lender team that can get you an initial ‘Pre Approval’ or letter of intent. 

They have access to your county court house documents where you are encouraged to send out 200 letters a week to the leads you are given.

I always send my proof of funds letter in with the contract too.I offer to use the agent with the whole deal if she brings me the deal so she gets her full commission. this is just my 2 cents .KC.

I don't mind letters, just leave my phone alone when I'm waiting for important medical phone calls.